Bank of America reported having trouble accessing their accounts and account balance not being visible for several hours.
Access to Accounts Partially Down
The problem reported around 1 pm on Wednesday. Over 20,226 outages reported according to website Downdetector.
People complaining they are unable to login or check their bank balances. Some even reported not able to access their accounts and seeing a bank balance of $0. This has caused worrisome for many customers who use Bank of America for their services.
Some report the situation to be distressing, specially seeing a bank balance of $0 and not knowing what has caused this.
New reports finds access to both Apps and Browser to BoA remains temporarily down. Some state they are able to see their accounts but this is not the case for everyone. Account transfers and bank transfers all remain dysfunction at the moment.
Bank of America puts out a statement mentioning the problems encountered by the customers addressed and resolved to a greater extent. Stating they apologise for any inconvenience caused.
Conclusion
The issue resolved to a far greater extent while the company extends their apologies to customers. The cause of the outage remains undisclosed to the public.
Key Points
- Bank of America experienced a widespread outage on Wednesday, preventing customers from accessing their accounts or seeing their balances.
- Over 20,226 outages reported, with some customers seeing a $0 balance, causing significant concern.
- Bank of America stated they have resolved the issue to a large extent and apologized for the inconvenience.